Client intake and conflict-check prep
Inquiries become structured intake records. Party names are pulled out and searched in your system, and possible matches are presented to an attorney to decide.
Industry · Law firms, CPAs & bookkeepers
Your billable hours belong to analysis, advice and advocacy, not to chasing signatures and renaming PDFs. We build AI for accounting firms and automation for law firms that handles intake, document collection, deadline tracking and first drafts, with a professional reviewing everything that matters and client files kept private.
Where the time goes
Firms we talk to rarely say the professional work is the bottleneck. It's everything that has to happen before and after it, much of it done by your most expensive people.
What we build
Each automation prepares the work and hands it to a person. Your team reviews and decides; the agents do the gathering, sorting and drafting.
Inquiries become structured intake records. Party names are pulled out and searched in your system, and possible matches are presented to an attorney to decide.
Letters are generated from your approved templates with the right client, scope and fee details, sent for e-signature, followed up and filed when signed.
Clients get a clear list of what you need. Uploads are identified, renamed and filed, and polite reminders go out until the list is complete.
Dates are pulled from notices, orders and correspondence into a draft calendar entry. A paralegal or attorney confirms each one before it's added.
Long contracts, records and transcripts are summarized with page references, and routine correspondence is drafted for attorney or accountant review.
Receipts are matched, bank-feed transactions get suggested categories, and close checklists track what's done, with the unclear items set aside for the bookkeeper.
Watch it work
Here's the activity log of a law firm intake agent. It records the inquiry, runs the conflict search you'd run and sends your intake questionnaire. The moment a name might match an existing client or adverse party, it stops and asks an attorney.
By the time the consultation starts, the attorney has a one-page intake summary instead of a stack of emails.
Example workflow
An illustrative example for a small CPA firm. The checklist rules, portal and review points are built from your own process during the audit.
When the engagement letter is signed in your client portal, the client gets a personalized document checklist based on what they provided last year.
As documents arrive, the agent identifies each one, renames it to your convention, files it in the client's folder and checks it off the list.
Clients get friendly reminders listing exactly what's still outstanding, on a schedule you set, so your staff aren't writing the same email all spring.
A form that wasn't there last year, a missing page or an unreadable scan goes to a staff member with a note, rather than being guessed at.
When the file is complete, the return moves to ready-for-prep in your workflow tool and the assigned preparer is notified with a short summary of what's inside.
Your preparer reviews, prepares and signs. The automation never decides how anything is treated on the return.
Confidentiality
Attorneys and accountants carry professional duties around client information, and your automation should respect them. We design every system with those duties in mind and work alongside your IT provider and your firm's own policies.
Your tools
These are tools we commonly see in law and accounting practices. We connect tools like these rather than replacing them, and the integration options for your specific accounts are confirmed during the audit.
FAQ
No. The agents we build handle administrative work: collecting information, organizing documents, tracking dates and preparing drafts. Advice, strategy and anything that requires professional judgment stays with your attorneys and accountants, and client-facing messages follow templates you approve.
It can be, if it's set up carefully. We give each automation access only to what it needs, keep the work inside accounts your firm controls and log what it does. For files that should never leave your office, we can run AI models on hardware you own. We work alongside your IT provider and follow your firm's confidentiality policies.
Those are tools we commonly see in law firms, along with Karbon, TaxDome and Canopy in accounting practices. We build around the practice management system you already use. Exact integration options for your account are confirmed during the audit.
It prepares first drafts of routine correspondence and summaries of long documents for a professional to review, edit and approve. Nothing is filed, signed or sent to a client without a person on your team reviewing it first.
Tax-season intake is one of the best fits we see. Agents send personalized document checklists, sort and file uploads, chase missing items and flag anything unexpected, so your preparers start each return with a complete, organized file.
The agent suggests categories for transactions based on your client's history and your rules, and matches receipts where it can. Clear matches are queued for quick approval, and anything uncertain is set aside for the bookkeeper to decide.
Related
AI that runs on hardware your firm owns, for files that should never leave the office.
ExploreUploads, statements and notices turned into organized, searchable records.
ExploreIntake and document-chasing agents that know when to stop and ask.
ExploreEngagement to invoice, without re-typing between your practice system and accounting.
ExploreMatter, workload and close-status reports delivered to partners automatically.
ExploreWe meet firms in person across southeastern North Carolina and work remotely beyond it.
ExploreFree workflow audit
We'll map how intake, documents, deadlines and drafting move through your firm and show you what can be prepared automatically, with your professionals still making every call. No cost, no obligation.
or email tom@columbusinnovate.com